digtalseva.org
1. Introduction
Digital Seva is committed to protecting the privacy and security of our users’ personal information. We have implemented appropriate technical and organizational measures to ensure that your personal data is processed securely and in accordance with applicable privacy laws.
2. Information We Collect
We collect and process personal information that you provide to us, including:
– Name
– Address
– Email address
– Phone number
Additionally, we may collect and process information about your use of our platform, including:
– Services you access
– Pages you visit
– Features you use
3. How We Use Your Information
We use the collected information to:
– Provide and improve our services
– Enhance the functionality and user experience of our platform
– Analyze user interactions to optimize performance
**4. Data Retention Policy**
We retain personal data only for as long as necessary to fulfill the intended purposes:
– Account-related information: Retained as long as your account is active and up to 5 years after account closure for compliance purposes.
– Transactional data: Retained for at least 7 years for tax and accounting purposes.
– Contact forms and customer support data: Retained for 1 year after resolution of the inquiry.
– Website logs and analytics: Retained for 12 months.
– Marketing communications: Retained until you opt-out or withdraw consent.
After the retention period, data will be securely deleted or anonymized.
5. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share it with:
– Third-party service providers assisting in service delivery, under strict security measures.
– Legal authorities if required by law.
6. Security Measures
We take the security of your personal information very seriously and implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
7. Changes to This Policy
We reserve the right to modify our privacy policy from time to time to reflect changes in our services or privacy laws. We encourage you to review our privacy policy regularly to stay informed of our practices.
8. Contact Us
If you have any questions or concerns about our privacy policy, please contact us at:
Email: support@supportdigitalseva.org